Analytics & insights
Track your review collection performance, understand customer sentiment, and make data-driven decisions to improve your review strategy.
Key Features
Review Performance Tracking
Monitor review volume trends, platform distribution, and conversion rates across all your prompt pages with comprehensive visual charts.
Sentiment Analysis
Track customer satisfaction through emoji feedback and sentiment trends. Identify patterns in positive and negative responses over time.
Engagement Metrics
Analyze prompt page performance with detailed metrics on views, clicks, and conversion rates to optimize your review collection strategy.
Advanced Filtering
Segment data by time periods, locations, prompt pages, and review platforms to get granular insights into your performance.
How It Works
Data Collection
Analytics automatically track all customer interactions with your prompt pages, review submissions, and sentiment feedback in real-time.
Visual Insights
View comprehensive dashboards with charts, graphs, and metrics that make it easy to understand your review collection performance at a glance.
Actionable Optimization
Use data insights to identify top-performing content, optimize underperforming pages, and make informed decisions to improve your review strategy.
Best Practices
Regular Monitoring
Check analytics weekly to identify trends early and adjust your review collection strategy based on performance data.
Use Time Comparisons
Compare month-over-month and year-over-year performance to understand seasonal patterns and long-term growth trends.
Focus on Conversion Rates
Track not just page views but actual review submissions to optimize the pages that drive the most valuable outcomes.
Share Insights with Team
Keep team members informed about performance metrics and use data to guide collaborative improvement efforts.