Track & manage all your reviews
Monitor review submissions, verify publication on platforms, respond to feedback, and gain insights from comprehensive analytics—all in one dashboard.
Your Review Command Center
The Review Management dashboard gives you complete visibility into your review pipeline—from initial request to published review. Track everything and take action to build a stronger online reputation.
Track Everything
- Review requests sent
- Responses received
- Reviews published
- Platform distribution
Take Action
- Respond to reviews
- Flag inappropriate content
- Export review data
- Share success stories
Key Features
Comprehensive Analytics
Track response rates, average ratings, review velocity, and platform distribution with detailed performance metrics.
Real-Time Notifications
Get instant notifications when new reviews come in so you never miss an opportunity to respond promptly.
Direct Response Management
Respond to reviews directly from your dashboard for connected platforms like Google Business Profile.
Sentiment Analysis
Monitor customer sentiment trends and identify patterns to catch issues early and capitalize on successes.
Advanced Filtering
Filter reviews by rating, date, platform, or keywords to quickly find and manage specific types of feedback.
Export & Reporting
Generate custom reports and export review data for deeper analysis or sharing with stakeholders.
How It Works
Monitor All Reviews
Your dashboard automatically tracks reviews from all connected platforms and prompt page submissions in one central location.
Get Instant Alerts
Receive notifications for new reviews, changes in review status, and when responses are needed to maintain your reputation.
Respond & Engage
Reply to reviews directly from the dashboard, thank positive reviewers, and address concerns from negative feedback professionally.
Analyze & Improve
Use analytics and trends to identify what customers love and what needs improvement, then optimize your service accordingly.
Best Practices
Respond Quickly
Aim to respond to reviews within 24-48 hours. Quick responses show you care and can turn negative experiences into positive ones.
Personalize Your Responses
Use the reviewer's name and reference specific details from their review. Avoid generic templates that feel robotic.
Address Issues Constructively
For negative reviews, acknowledge the issue, apologize if appropriate, and offer to resolve the problem offline.
Learn from Patterns
Look for recurring themes in feedback to identify systemic issues or consistently praised aspects of your service.